Frequently Asked Questions
Everything you need to know about your Dragon Pharma order.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary depending on the destination, usually ranging from 7-14 business days.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed apparel with original tags attached. Please visit our Returns Portal to initiate a refund or size exchange.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your products ethically manufactured?
Yes, Dragon Pharma is committed to ethical sourcing. We partner with manufacturers that adhere to fair labor practices and utilize high-quality, durable materials to ensure long-lasting wear.